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Crutchfield Electronics: Products & Services

Crutchfield Electronics is a well known name in the home entertainment and consumer electronics category. They sell electronics for your home and car including:

  • Car audio, video and GPS: Car stereos, car speakers, amplifiers and EQ, car security, iPhone, iPad and iPod adaptors and satellite radio.
  • Home audio electronics: Home theater receivers, stereo receivers, preamps, turntables, CD players, speakers, digital to analog converters, headphones and power protection.
  • iPod, headphones and tablets: All types of headphones, iPod accessories and tablet computers.
  • TV and video electronics: LED, LCD, 3D, plasma, Wi-Fi and projector TVs, DVRs, Blue Ray, speakers, remotes, TV antennas. You can also use their TV and Blue Ray recommender help screen.
  • Camera and camcorders: digital SLR, point and shoot, hybrid cameras, digital photo printers, all types of camcorders and camera accessories.

Crutchfield Electronics is an authorized dealer for every product they sell with complete factory warranties and accessories. They also have lifetime tech support. Their web site also has a Research page with all types of information that can help you with products. 

Crutchfield Electronics: Company Background

Crutchfield Electronics was founded by Bill Crutchfield in 1974, when he opened a mail order business selling car radios to do-it-yourselfers. Since 1974, Crutchfield Electronics has grown into a well known name in the industry and Bill Crutchfield was inducted into the Consumer Electronics Hall of Fame in 2007. You can contact Crutchfield Electronics at 1 Crutchfield Park, Charlottesville, VA 22911 or call customer service at 1-800-319-0584.

Crutchfield Electronics: Customer Feedback & Reviews

Customer feedback and comments for Crutchfield Electronics are mostly positive. rated them a 9.38/10 and Google rates Crutchfield Electronics a 4.9/5 based on 9,536 reviews. Some comments include:

  • “Thank you! I appreciate the detailed information you have about your products.”
  • “I like how Crutchfield lets the buyer know what products will work with their specific vehicle/application, and includes directions and all the necessary extras to make the buyers installation as simple as possible.”
  • “I love how easy you guys make it. You used to be pretty expensive so I only shopped with you from time to time. Keep up the awesome work, I'd like to use you for all my stereo needs.”
  • “I've shopped at Crutchfield for 15 years or more and I am satisfied with the service they provide in helping me install my products. Also the products are top notch and I have not had any problems yet. Keep doing things the way you do. Thanks.”
Crutchfield Electronics: Business Credibility & Trustworthiness

Crutchfield Electronics is an accredited member Western Virginia Better Business Bureau with an A+ rating. They have had only 1 complaint in the past three years. Crutchfield Electronics has the following awards, recognitions and certificates.

  • BizRate Circle of Excellence – 12 time winner.
  • Stella Services Elite rating – 2010.
  • 2007 Multichannel Merchant of the Year – 2007.
  • Voted by TWICE (This Week in Consumer Electronics) as the nations Best Consumer Direct Electronics Dealer.
  • Best Electronic Website – Top 50 sites – Time Magazine.
  • Forbes Best of the Web.
  • Top 10 in Customer Service by the National Retail Federation.
  • The highest rating from
Crutchfield Electronics: Website Popularity & Google Ranking

Crutchfield Electronics has the following internet rankings:

  • shows them with a traffic ranking of #1,787 in the United States and a global traffic ranking of #7,640 with a reputation number (sites linking in) of 4,011. More men than women visit their website.
  • shows them with 1,023,574 unique visitors per month.
  • Their Google Page Rank is 5/10.
Crutchfield Electronics: Social Media Presence

You can follow Crutchfield Electronics on their following social media websites:

  • Crutchfield Electronics is on Facebook with interesting pictures, articles and a Great Gear Giveaway.
  • They also have a YouTube page with how-to and learning videos about their products.

Crutchfield Electronics has several different Twitter pages:

Crutchfield Electronics: Website Security & Safety
  • Crutchfield Electronics uses the secure https internet connection at the checkout.
  • They have a valid SSL certificate, Norton secured signed by VeriSign.
  • According to the Google Safe Browsing tool, they are not listed as a suspicious site. Of 215 pages tested by Google during the past 90 days, 0 pages resulted in malicious software being downloaded or installed. 
Crutchfield Electronics: Pricing & Packages

Crutchfield Electronics prices are comparable to other consumer electronic outlets and great prices on products that have rebates.

  • Onkyo TX-8255 stereo receiver is currently on sale for $179.99.
  • XM Onyx Dock & Play satellite radio with vehicle kit after $50 mail in rebate costs $19.99.
  • NuForce uDAC-2 USB digital-to-analog converter/headphone amplifier costs $119.00.
  • Canon PowerShot A2400 IS - 16-megapixel digital camera with 5X optical zoom costs $149.99.
  • TiVo® Premiere XL - Internet-ready DVR records cable TV programs and over-the-air broadcasts costs $249.99.
  • Crime Guard 350i5 Car keyless entry and security system costs $49.99.
Crutchfield Electronics: Shipping Rates & Policies

Crutchfield Electronics offers free shipping on all products. They offer the following shipping methods.

  • Standard shipping in all 50 states and Puerto Rico – 1-6 business days.
  • UPS 2nd Day Air
  • UPS Next Day Air Saver
  • UPS Next Day Air
  • APO/FPO and U.S. Territories other than Puerto Rico are delivered by Priority Mail.
  • White Glove Freight Shipping for large items.
  • You can call 1-800-955-9091 for more information
  • They do not ship to PO Boxes or freight forwarders.
Crutchfield Electronics: Payment Methods Accepted

Crutchfield Electronics accepts the following credit cards as payment:

  • Visa
  • MasterCard
  • Discover Card
  • American Express

You can also pay by the following methods:

  • Visa debit card
  • MasterCard debit card
  • PayPal
  • Bill Me Later
  • Sony Financial Services
  • Western Union
Crutchfield Electronics: Returns, Refunds & Exchange Policy

Crutchfield Electronics offers a 60-day Money Back Guarantee. If you are not happy with your purchase, you can return it to them within 60 days for a full refund not including shipping costs. You can request a refund or an exchange. This guarantee does not apply to pre-paid installations or navigation map upgrades once the installation or map upgrade has been performed. Before you return a product you will need to get a Request Merchandise Authorization number (RMA#). For more information, go to their Return FAQ

Crutchfield Electronics: Product images & screenshots
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